Support

Help with Parlor, and how to reach us.

Email us[email protected]

We usually reply within two business days.

Found a bug?

Tell us the game, what happened, and your iPhone model and iOS version. A screenshot helps a lot.

Frequently asked questions

How do I play a friend?

Open a conversation in Messages, tap the App Store icon or the + next to the text box, choose Parlor, and pick a game. Your first move is sent as a message; your friend taps it to play their turn.

My friend can't open the game.

Everyone who plays needs Parlor installed. If they just installed it, ask them to close and reopen Messages.

What are live games?

Live games let everyone play at the same time. Start one, tap Send invite, and everyone who opens it lands in a waiting room. When everyone taps Ready, the game starts on every phone at once. Live games need an internet connection.

Someone left in the middle of a live game.

In two-player games, tap "Switch to turns" and the game continues by message. In group games, the computer plays for anyone who has left after a few seconds, so the game keeps going.

I left in the middle of my turn.

No problem. Open the same game bubble again and your turn picks up where you left off.

Parlor shows a blank or gray screen.

Swipe Messages closed and open it again. If it keeps happening, restart your iPhone, and let us know which game you were opening.

How do I change my character or nickname?

In Parlor, tap your character at the top of the game list to change your nickname, face, hat and colors.

Can I play without friends?

Yes. Open the Parlor app from your home screen to play any game against the computer, or pass the phone to play someone next to you.

How do I delete my data?

Your settings and character are stored on your iPhone; deleting the app removes them. Live games are deleted from our server automatically within about a day. You can also email us with any privacy request.

Company

Parlor Studios LLC
Birmingham, Alabama, USA
[email protected]